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Spazzhappy
Noogle
Joined: 14 Nov 2006
418.05 GC$
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 Posted: Tue Nov 14, 2006 12:46 pm Post subject: Cant log into gmail standard |
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Weird problem.
One day, out of nowhere, I get the:
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Loading...
This seems to be taking longer than usual.
If you are using a slow Internet connection, you can wait a bit longer for
this page to finish loading, or just use
basic HTML view for now.
If you are using your normal Internet connection and you usually
get past this loading step without any problems, please refresh this page in
your browser. If you continue to have trouble loading your account, please
visit the help center for
troubleshooting information. ---------
When I use the HTML version, I lose scrolling ability. And a lot of functionality of GMail.
I tried all the canned troubleshooting... clear the cache, enable cookies, try in both IE and Firefox... nothing. Then I thought it was just a problem at home... maybe I had my settings wrong on a router (a stretch). So I go to work and try at the office and it's the same thing.
Then I log onto our office's gmail account. And it works. No problems, just regular, good ol GMail Standard. So great... it's MY account that's screwed up somehow.
Any help would be appreciated. I think I gave enough info to show I tried different configs (browsers, computers, accounts). I tried Google's support, but of course got the canned response.
-Dave
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mondine
Site Admin
Joined: 15 Sep 2005
Location: Vancouver, BC.
171655.40 GC$
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| Posted: Tue Nov 14, 2006 1:47 pm Post subject: |
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Yes, it seems you've done all of the regular troubleshooting.
The only thing I can think of is the possibility of an over-burdened Inbox, which could slow (and interfere with) loading.
If there were a lot of messages, or attachments.
You could try cleaning out the Inbox- labeling and archiving (even if it's just "Inbox-old" or similar), and see if that does anything.
Kind of lame, butI can't think of anything else to suggest, at the moment.
_________________
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Spazzhappy
Noogle
Joined: 14 Nov 2006
418.05 GC$
Items
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| Posted: Tue Nov 14, 2006 1:52 pm Post subject: |
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Well... easier suggested than done..
I also said I lost scrolling functionality for some reason, which means i cant even scroll down the page. PLUS, with the HTML version there's no "Select all" box and other options are gone.
Im hoping that someone here might have run into the same thing and fixed it somehow. =/ |
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mondine
Site Admin
Joined: 15 Sep 2005
Location: Vancouver, BC.
171655.40 GC$
Items
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| Posted: Tue Nov 14, 2006 2:36 pm Post subject: |
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Hmm, yes, I see your point.
Hopefully, someone will have "the" answer.
In case that doesn't happen, though, do you have full functionality for filters in that view?
I was wondering if a new one could be created, and applied to previously received mail.
_________________
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Spazzhappy
Noogle
Joined: 14 Nov 2006
418.05 GC$
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| Posted: Tue Nov 21, 2006 8:03 am Post subject: |
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No... I can't access any of the special features, including filters. It's really bugging me now. I created a new account and it also works fine (along with the office account). Why would my account get flagged and screw up. Google support STILL hasnt gotten back to me. Anyone know a better avenue to get help?
I appreciate all the assistance. I'd rather not have to start it all over again with a new address.
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Spazzhappy
Noogle
Joined: 14 Nov 2006
418.05 GC$
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| Posted: Tue Nov 21, 2006 9:48 am Post subject: |
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I dont know if someone was looking at this at Google, but now it's fixed just under 2hrs later.
Thanks all...
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adolphe
Noogle
Joined: 21 Nov 2006
174.90 GC$
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| Posted: Tue Nov 21, 2006 2:22 pm Post subject: |
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I'm experiencing the exact same problem and it's been driving me nuts for the last week! I'm pretty sure it has to be something weird with my account because it does it whether I'm in IE or Firefox, on my desktop, or my laptop, and no matter what connection I use. If someone has an idea on how to solve this, please let me know!!!!
Thanks,
-Scott
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Spazzhappy
Noogle
Joined: 14 Nov 2006
418.05 GC$
Items
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| Posted: Tue Nov 21, 2006 2:31 pm Post subject: |
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| adolphe wrote: | I'm experiencing the exact same problem and it's been driving me nuts for the last week! I'm pretty sure it has to be something weird with my account because it does it whether I'm in IE or Firefox, on my desktop, or my laptop, and no matter what connection I use. If someone has an idea on how to solve this, please let me know!!!!
Thanks,
-Scott
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Like I said, for the past week it was screwed up. Then, as soon as I posted today, 2 hours later it was somehow fixed. I dont know if someone from Google saw this thread and fixed it or what, but I didnt change anything.
Squeaky wheel i guess...
Best of luck,
Dave
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adolphe
Noogle
Joined: 21 Nov 2006
174.90 GC$
Items
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| Posted: Tue Nov 21, 2006 2:43 pm Post subject: |
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| I guess I'll just have to cross my fingers and hope the same thing happens for me. |
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Spazzhappy
Noogle
Joined: 14 Nov 2006
418.05 GC$
Items
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| Posted: Tue Nov 21, 2006 2:48 pm Post subject: |
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Wow.... w...t....f...
It just went back to screwed up. This is rediculous.
EDIT: Now it's doing it for 2/3 accounts I use. I've been watching Google's stock rise all day today... I guess it's not based off of spectacular customer service. |
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adolphe
Noogle
Joined: 21 Nov 2006
174.90 GC$
Items
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| Posted: Tue Nov 21, 2006 3:05 pm Post subject: |
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Yeah, I'm generally a fan of all of google's services. This is the first time something of there's has really messed up for me, and now I'm realizing they really don't have a very good customer service platform. I guess that's the benefit for them in providing a service free to users, they really don't have any accountability.
Let me know if you figure anything out.
-Scott
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