Hi, question, who can or do I direct an email to for Comment's on needed (?) in O.S.'s; Bill Gates? One of his team member's who deal with this sort of stuff? My feeling is, I know, ya don't wanna give too much away in your created matrix's of your O.S.'s, I get that, that's just business. But, don't think for a minute that you'd lose business, na. People will still continue to call, etc. upon you. But O.S.'s need not only (built-into) the matrix, etc. of a O.S. - a anti-virus, firewall, anti-spyware, but as well, anti-malware, anti-everything againist all that is bad for a O.S. and it's registry, etc. As well a registry cleaner, and a detector that can automatically via a scan fix (?) problem's where the option to do a recovery (IS IN FACT) the very, utmost last resort (option) to getting one's PC back to normal. Because all you PC companies seem to be so hung up on (recovery, recovery, recovery); whether it's a (non-destruct) or (destruct). And even then, a (non-destruct) does not do the job, nor even a system restore, regardless if one create's a custom restore. That's not the point, and I know this is not the (24th) century, but it is the (21st) century, and I just think we ought, (at least in your business), ought to be way further down the road, with O.S.'s that are almost or at least close to being able to correct (?) automatically, (without) alerting the user or re-booting, and just afterward's, logging it on the system. Plus, I know how this sound's, I know, but, a way that liget PC companie's like your's, your tech dept. can somehow link onto one's O.S. or system and (really) see or better be able to detect, whatever, the problem and help the person. I know, I know. If one does at least have operational internet, one could use their own webcam to move the camera showing the pc monitor to tech dept., thus, it then showing up on thier PC monitor, so that they's be able to see what a user is seeing. But what to do if one does not have operational internet or PC is not even coming on, I know. I don't have all the answer's, but I am trying to (think) via my own PC experience's and issue's how other's, and liget PC companie's like your's could better have the O.S. be (almost) auto (?), somehow has the ability to repair it self if ever infected or something, know what I'm saying. It can be possible, but Bill Gates and his team are (really) gonna have to be commited and dedicated, etc. to bring this to pass, thus, God does not give us more than we can handle, thus, you all are (still) gonna make (ALL) your Profit's, and more so, believe me, because people will have such respect for your company, via the O.S.'s that you will never (NOT) be needed. Trust me, world-wide, 6.3 billion and growing, you will always be the leader and in-demand by consumer's, companie's, etc. wanting to giving you a profit for your O.S. (via sales), but keeping your O.s.'s affordable to all ($99.00 - $?), alright. I'm only emailing you this, becuase I'm dealing with a pc issue right now that is exhibiting a (green whell chair flashing with a red circle with a line through it) and I'm trying to work with my HP case manager's Steve and Peter, (877) 917-4380, site code (79), ext. (3849), and my pc/o.s. isn't that bad off right now, I can still connect to the internet, my d drive propertie's won't allow a disk defrag because the message is saying that there is only 5% available, and it need's 15%; when I bought my PC on 5/1/06, it was proper, but somewhere along the line, I used "Windows Live OneCare" to restore my file's (C & D) because I backed them up using a "Maxtor" external drive, that does not come with software, long story short, I doubled up, somehow the content's of D drive I guess, now resulting in that D drive defrag won't work. I know, D drive is for recovery anyway, I get that, leave it alone, I get that, and I hear ya. But I did, with Steve's help I think rid file: (atmclk.exe), via the registry edit I think, but it's still leaving a (green whell chair flashing with a red circle with a line through it), and I'm worried that, me not knowing exactly why it's still being exhibited, that my pc may just shut down, and a side note, I don't play games on my pc, but do download music into my "iTunes" library, now, thus far, and counting: (355) song's/1 day's worth/1.48 GB) and I don't want to lose that. I did back it up on my back-up drive. The point for not wanting to do a recovery is the high manitenance of re-setting all my display propertie's, misc. stuff in control panel. And I do have alot of unwanted program's built into my o.s. via you and HP, but the moment I remove them, "SFC" step's up and say's, "NO!", put in the o.s. cd; what, no cd, user? Then to a destruct recovery, and back around in circle's. So ya see, Bill gates and his team have to reall think about just what it is they, and more important, the profit giver's (WANT) to see in their bought o.s. product, and what can they do to customize, streamline, and personalize with their o.s. prodct that they have given you a profit for to thus, be totally happy with the look of, design of, that it's really their's, look, design, program's, etc. but the real deal is, having you and companie's like your's be (omni-present) and the o.s. (itself) be able to totally self reliant, self-repairable, etc. but it need's you and your tech team and Bill Gate's and his team to give a created o.s. what it need's to be that way; suppose one is on a low and fixed income and can't afford support, come on, have a heart here, God has blessed you all more than you will ever know, have the back of the people. Alright, thank you in advance. Please, if you want visit my website, http://www.jeffreydavidmorris.com with pc speaker's on, I got music playing there, photo, etc. See ya and God bless