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saxsystems · 06-08-2007, 06:43 AM

I added funds to my adwords account 4 days ago. the funds have been authorized by my financial institution, however, the still have not made it to my Google account; thus; no adds running. On-line chat with their 'support team' has resulted in nothing less that frustration, as each and every day I contacted them, the story changed. We are talking about a process that usually takes a few minutes at best. The first answer was - wait a few hours, our system is slow. The second was that it can take 24 hours. the third contact resulted in 'this is a 48 hour process' ; The last contact with Google, at the 48 hour and 5 minute point, resulted in 'We'll let you know if anything changes..., in the mean time, just create a new account and try it that way...???

Any seasoned adwords professionals out there that have been through this, and actually got it resolved ? You input will be greatly appreciated !!

06-08-2007, 06:43 AM	#1 (permalink)
saxsystems Noogle Join Date: Jun 2007 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Support from Google I added funds to my adwords account 4 days ago. the funds have been authorized by my financial institution, however, the still have not made it to my Google account; thus; no adds running. On-line chat with their 'support team' has resulted in nothing less that frustration, as each and every day I contacted them, the story changed. We are talking about a process that usually takes a few minutes at best. The first answer was - wait a few hours, our system is slow. The second was that it can take 24 hours. the third contact resulted in 'this is a 48 hour process' ; The last contact with Google, at the 48 hour and 5 minute point, resulted in 'We'll let you know if anything changes..., in the mean time, just create a new account and try it that way...??? Any seasoned adwords professionals out there that have been through this, and actually got it resolved ? You input will be greatly appreciated !!