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No problem jabo
I mean we chat all day. You probably have your chatting software running right now. Why not use it to benefit your customer relations and services. Communication with your customers and interested prospects is vital. The more ways you have for your clients to content you the better. I like to call it customer reassurance. It gives them a sense of security knowing they can contact you any way possible.
Plus it has the potential to save you tons of money on your phone bill.
Just a word of advice. If you are going to use your personal AIM or profile for business, CHANGE the content on your profile. Dont leave song lyrics or links to your myspace in your profile lol.
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