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brianrose · 07-01-2009, 09:37 AM

Hi jsfinch,

Thanks for the head's up. We just released an update to Toolbar for IE last night, after you posted this. Do you know if uninstalling then reinstalling this new version fixes the issue you're seeing? You can get the latest release from the Toolbar homepage:

Google Toolbar

If it doesn't fix this, I'd like to look into it further:

- Does temporarily disabling Toolbar's dictionary compression add-on fix this? To do so, follow these steps:

1. Click the IE Tools menu.
2. Select "Manage Add-ons," then choose "Enable or Disable Add-ons."
3. Select "Google Dictionary Compression sdch."
4. Click the "Disable" radio button.
5. Click "OK."

- Are you running any other IE add-ons? If you are, what other add-ons are enabled?

- When did this issue start happening? For example, did you recently update IE7 or install Toolbar or other software?

Thanks,

Brian (Toolbar Support at Google)

07-01-2009, 09:37 AM	#2 (permalink)
brianrose Noogle Join Date: May 2009 Location: Mountain View, CA Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Does last night's Toolbar release fix this? Hi jsfinch, Thanks for the head's up. We just released an update to Toolbar for IE last night, after you posted this. Do you know if uninstalling then reinstalling this new version fixes the issue you're seeing? You can get the latest release from the Toolbar homepage: Google Toolbar If it doesn't fix this, I'd like to look into it further: - Does temporarily disabling Toolbar's dictionary compression add-on fix this? To do so, follow these steps: 1. Click the IE Tools menu. 2. Select "Manage Add-ons," then choose "Enable or Disable Add-ons." 3. Select "Google Dictionary Compression sdch." 4. Click the "Disable" radio button. 5. Click "OK." - Are you running any other IE add-ons? If you are, what other add-ons are enabled? - When did this issue start happening? For example, did you recently update IE7 or install Toolbar or other software? Thanks, Brian (Toolbar Support at Google)