We get a steady stream of mail at the Googleplex - fan mail,
suggestions, and of course some complaints too. Our favorite messages
are stories that users send in about Google helping them - often in
ways we could never imagine. Like Howard of Boca Raton, Florida, who
wrote us about his baby boy, Andrew (a twin, with a sister named
Carly). But one day Howard and his wife Melissa found themselves in an
ER with Andrew, now aged one month, and were told that he needed a
blood transfusion right away. Transfusions can be dangerous for babies,
and Howard wanted more information. He used his Treo 600 smart phone
- with a weak battery, no less - to search on Google for "hemoglobin
- premature infant" and the top result was a medical report on the
fact that transfusions in this situation weren't required. He shared
the reference with the doctors, they pursued a bit more research, and
then - agreed with the parents that no transfusion was necessary.
Read more and see a photo of the babies here:
http://googleblog.blogspot.com/2005/...letters-2.html