Google Community - View Single Post - What to expect when I contact Google and how to word it?

mike323 · 12-22-2005, 02:17 PM

Hi, New guy here.

I signed up for adsense about a month ago, and being very green at the time, I clicked on one of my ads and I think I did an adsense search (don't remember if I clicked on a result) and now I'm all nervous that my account could be deactivated at payout. I have a very inactive site (averaging 6 impressions a day), with so far very low paying clicks recorded so payout won't be too soon. Then, last week, I was using a laptop for the first time while visiting my site and had no idea cursors on laptops, when moved over links, sometimes click automatically. So, all in all, I may have about 3 invalid clicks totaling all under probably 50 cents or even less.

I see people here stating that it's a good idea to report these things to google. My questions to those who've contacted google before with similar infractions are:

What did they say to you and what can I expect them to say to me?

and

How should I word my email to them to get the best response?

P.S. In the adsense google group community I suggested google introduce someway for honest people to remove the commission themselves from their account as well as offer to pay for the ad so n one is out any money and ensure the continuation of the account.

12-22-2005, 02:17 PM	#1 (permalink)
mike323 Junior Googler Join Date: Dec 2005 Posts: 29 Thanks: 0 Thanked 0 Times in 0 Posts	What to expect when I contact Google and how to word it? Hi, New guy here. I signed up for adsense about a month ago, and being very green at the time, I clicked on one of my ads and I think I did an adsense search (don't remember if I clicked on a result) and now I'm all nervous that my account could be deactivated at payout. I have a very inactive site (averaging 6 impressions a day), with so far very low paying clicks recorded so payout won't be too soon. Then, last week, I was using a laptop for the first time while visiting my site and had no idea cursors on laptops, when moved over links, sometimes click automatically. So, all in all, I may have about 3 invalid clicks totaling all under probably 50 cents or even less. I see people here stating that it's a good idea to report these things to google. My questions to those who've contacted google before with similar infractions are: What did they say to you and what can I expect them to say to me? and How should I word my email to them to get the best response? P.S. In the adsense google group community I suggested google introduce someway for honest people to remove the commission themselves from their account as well as offer to pay for the ad so n one is out any money and ensure the continuation of the account.