Password Mismatch

Pampas · 04-24-2007, 02:43 AM

Guys,

I have a real problem, and I've been sending messages to Google
through this forums and the Gmail help, and I still get no reply.

Since a couple of weeks (3 in fact), I cant access my Gmail account,
that I've been using for more than 2 years.

Basically, I get a password/user mistmatch. Now, I didnt change it, so
I supose somehow, I got hacked (I'm so carefull with this...zzz)

Problem is that I cant seem to receive the security question link in
my initial e-email address.

I keep on going to the gmail.google.com page every 5 days, and it
dosent ask me for my secret answer....

I think I left by now some 4 or 5 requests to Google, but still dont
receive an answer.

This really sucks, because although I use this account for personal
reasons, I've been using professionally all other Google products. My
clients are really pissing my head at the moment because I lost my
gmail, and some of them are starting to change to other providers...

Does anyone know of an e-mail address in Google I can contact to try
to sort this out? I mean, a Customer Accountant, CEO, something?

I have the impression I'm hitting on a OUT_OF_REACH_GOOGELE wall...

I need to retrieve some of those e-mails, and cant get a single reply
from them.

Customer Service really sucks in Google.. I'll go back to Microsoft or
Novell. At least there, I know someone will at least reply.

Help welcomed.

Tks
Pampas

mickael · 04-24-2007, 04:51 AM

Hi Pampas!

Have you checked the spam inbox of your secondary email address (to which your password should have been sent) ? Sometimes this kind of reminder email can be considered as spam by some email servers.

Hope this helps!

onlinebukidnon · 04-24-2007, 05:11 AM

Hi pmpas!

Your problem is kinda wierd... im using gmail ever since.. I have 3 accounts of gmail and everything is pretty good..

Good luck!

Pampas · 04-24-2007, 06:35 AM

Thanks for the advise Mickael, Unfortunatly, that was one of the first things i tried. No good.

Pampas

Quote:

Originally Posted by mickael

Hi Pampas!

Have you checked the spam inbox of your secondary email address (to which your password should have been sent) ? Sometimes this kind of reminder email can be considered as spam by some email servers.

Hope this helps!

leftybogs · 04-24-2007, 06:38 AM

thats really weird.. maybe your right.. maybe someone accessed your gmail account..

04-24-2007, 02:43 AM	#1 (permalink)
Pampas Noogle Join Date: Apr 2007 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Password Mismatch Guys, I have a real problem, and I've been sending messages to Google through this forums and the Gmail help, and I still get no reply. Since a couple of weeks (3 in fact), I cant access my Gmail account, that I've been using for more than 2 years. Basically, I get a password/user mistmatch. Now, I didnt change it, so I supose somehow, I got hacked (I'm so carefull with this...zzz) Problem is that I cant seem to receive the security question link in my initial e-email address. I keep on going to the gmail.google.com page every 5 days, and it dosent ask me for my secret answer.... I think I left by now some 4 or 5 requests to Google, but still dont receive an answer. This really sucks, because although I use this account for personal reasons, I've been using professionally all other Google products. My clients are really pissing my head at the moment because I lost my gmail, and some of them are starting to change to other providers... Does anyone know of an e-mail address in Google I can contact to try to sort this out? I mean, a Customer Accountant, CEO, something? I have the impression I'm hitting on a OUT_OF_REACH_GOOGELE wall... I need to retrieve some of those e-mails, and cant get a single reply from them. Customer Service really sucks in Google.. I'll go back to Microsoft or Novell. At least there, I know someone will at least reply. Help welcomed. Tks Pampas

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04-24-2007, 04:51 AM	#2 (permalink)
mickael Noogle Join Date: Apr 2007 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Hi Pampas! Have you checked the spam inbox of your secondary email address (to which your password should have been sent) ? Sometimes this kind of reminder email can be considered as spam by some email servers. Hope this helps!

04-24-2007, 05:11 AM	#3 (permalink)
onlinebukidnon Noogle Join Date: Sep 2006 Location: Philippines Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Hi pmpas! Your problem is kinda wierd... im using gmail ever since.. I have 3 accounts of gmail and everything is pretty good.. Good luck!

04-24-2007, 06:38 AM	#5 (permalink)
leftybogs Elite Googler Join Date: Feb 2007 Posts: 1,153 Thanks: 0 Thanked 26 Times in 24 Posts	thats really weird.. maybe your right.. maybe someone accessed your gmail account..

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