Accounts tab gone

Rockwallaby · 11-14-2005, 11:20 PM

Hey, we were just about to conduct all our business through gmail so we set up a few accounts (as in alias' so we can send with our domain adress) but when I logged in again the "From" drop down list was gone from the compose window & the "Accounts option was also gone?????

kcmandava · 11-15-2005, 12:20 AM

Well, its working for me...

Prathab · 11-15-2005, 06:03 AM

yup... same here....
r u usin win IE Rockwallaby?

barrowboy · 11-16-2005, 11:28 PM

Quote:

Originally Posted by Rockwallaby

when I logged in again the "From" drop down list was gone from the compose window & the "Accounts option was also gone?????

Mine has also disappeared - any ideas anyone?

Rockwallaby · 11-17-2005, 06:37 PM

I use safari & firefox (i tried it in ie, i really hate ie) still no go, my personal account is fine just this one??

Contacted google got the automated response "
Thank you for taking the time to report this issue. While we aren't able
to respond directly to your report, we're working on these issues. Thanks
so much for alerting us to the problem."

so who knows I tried signing up again but still no workie

barrowboy · 11-17-2005, 10:47 PM

Quote:

Originally Posted by Rockwallaby

I use safari & firefox (i tried it in ie, i really hate ie) still no go, my personal account is fine just this one??

Contacted google got the automated response "
Thank you for taking the time to report this issue. While we aren't able
to respond directly to your report, we're working on these issues. Thanks
so much for alerting us to the problem."

so who knows I tried signing up again but still no workie

I also go this response which I thought was a bit shoddy. I was making a genuine request about a product I use every day and they can't be bothered to reply.

0/10 for customer service Google.

kcmandava · 11-18-2005, 12:12 AM

I was a little miffed when they said don't expect a reply from customer service but I did get one. That doesn't mean its great. Asking users to send feedback and then telling them not to expect a reply is similar to treating them like dirt.

barrowboy · 11-18-2005, 09:34 AM

Sorted it - but no thanks to Google.

change your "Gmail display language" to "English (US)" and save changes. Once Gmail reloads, you should be able to see it.

It seems that the accounts tab is not available if you set language to English (UK).

Rockwallaby · 11-19-2005, 11:48 PM

SWEET, THAT'S IT, don't know how you worked that one out but nice work

11-14-2005, 11:20 PM	#1 (permalink)
Rockwallaby Noogle Join Date: Nov 2005 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Accounts tab gone Hey, we were just about to conduct all our business through gmail so we set up a few accounts (as in alias' so we can send with our domain adress) but when I logged in again the "From" drop down list was gone from the compose window & the "Accounts option was also gone?????

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11-15-2005, 12:20 AM	#2 (permalink)
kcmandava Master Googler Join Date: Sep 2004 Location: U.S Posts: 859 Thanks: 0 Thanked 0 Times in 0 Posts	Well, its working for me...

11-15-2005, 06:03 AM	#3 (permalink)
Prathab Senior Googler Join Date: May 2005 Posts: 193 Thanks: 0 Thanked 1 Time in 1 Post	yup... same here.... r u usin win IE Rockwallaby?

11-17-2005, 06:37 PM	#5 (permalink)
Rockwallaby Noogle Join Date: Nov 2005 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	I use safari & firefox (i tried it in ie, i really hate ie) still no go, my personal account is fine just this one?? Contacted google got the automated response " Thank you for taking the time to report this issue. While we aren't able to respond directly to your report, we're working on these issues. Thanks so much for alerting us to the problem." so who knows I tried signing up again but still no workie

11-18-2005, 12:12 AM	#7 (permalink)
kcmandava Master Googler Join Date: Sep 2004 Location: U.S Posts: 859 Thanks: 0 Thanked 0 Times in 0 Posts	I was a little miffed when they said don't expect a reply from customer service but I did get one. That doesn't mean its great. Asking users to send feedback and then telling them not to expect a reply is similar to treating them like dirt.

11-18-2005, 09:34 AM	#8 (permalink)
barrowboy Noogle Join Date: Nov 2005 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Sorted it - but no thanks to Google. change your "Gmail display language" to "English (US)" and save changes. Once Gmail reloads, you should be able to see it. It seems that the accounts tab is not available if you set language to English (UK).

11-19-2005, 11:48 PM	#9 (permalink)
Rockwallaby Noogle Join Date: Nov 2005 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	SWEET, THAT'S IT, don't know how you worked that one out but nice work

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