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Noogle
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Adwords Account and whole MCC Banned - no warning, reason and no explanation!?
A is posted on: Adwords Account and whole MCC Banned - no warning, reason and no explanation!? - AdWords Guidelines | Google Groups
dispite correspondence with Polish Adwords support it failed this way to obtain any information beyond the standard ones and, and in the current situation we are very concerned... We have (as SEM Agency) several Adwords accounts linked to one My Client Center. A few days ago we ware trying to create another account and add founds to a new campaign, but our card was declined (previously acted without the problem). So we've contacted with support (in parallel sending money transfer, so not to waste time) to explain and received the answer (translated from polish): "It came to our attention that your Google AdWords account xxx-xxx-xxxx does not comply with our terms of service and advertising policies. As a result, your account has been suspended, and your ads will no longer appear on Google. In accordance with Terms and Conditions, Google reserves the right to stop showing ads for any reason." moreover, in subsequent correspondence trying to figure out the cause: "I also regret to inform that the whole account," My Clients Client "has been suspended in connection with this all AdWords accounts managed by "My Client Center" will be inactive ."!!! In any case, there has not been on our part to deliberate breach Google Adwords Rules. It is possible that unwittingly we've made some mistake, however, does not in any way we can concluded that, because support does not want us to say anything beyond that account may be suspended for "any reason". I understand the need to ensure that the Adwords system safty but suspending ALL accounts connected to My Client Center, specialy without any warnings or later explanation seems to be very drastic measure, and it seems that it should be used as a last resort, for example on the issues like fraud, or law breaking and nothing that was not the case. So please kindly for assistance what no we should do in order to solve this problem and to restore MCC and other Adwords accounts, because I think that the obvious is what means for the SEM agency and its Adwords customers, to suspend all accounts and be banned from Adwords Yours sincerely, and thank you for helping advance |
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