Hacked Checkout account and Gmail closure

coolchris · 01-09-2009, 03:07 AM

Hi all. I just have to vent off about this.
OK on 29 December 2008 someone compromised my Checkout account and as a result my Gmail account was suspended.

After finally finding the right form to fill in to try and get back my Gmail account, I find that all the answers I gave are still not enough for them to verify me as the original account holder.

I cannot remember every minute detail, but they seem not to budge on this. Contacted Checkout team again about this and all they do is just regurgitate the same old security bull as before. Are they robots?

I am going round in circles and bloody Bananas with this. After all it was THEIR lack of security that let this ahole compromise my checkout account in the first place and now I just cannot get anywhere with these jokers.

Anyone else had a similar dealing and if so..did you actually resolve this?

Phew..thanks for reading.

Honest Bob · 01-09-2009, 07:32 AM

Ummm... make a new google account?

Sorry if this is not helpful but it's all I can think of right now. I'll reply again if I think of anything useful.

coolchris · 01-09-2009, 07:46 AM

Hi mate. Well after threatening em to go public on the shocking way they go about treating people in my position, they got their ass in gear and have now reinstated my account.
It was not a case of opening a new account as I have emails going back years archived...my software serials and all that stuff, so I needed this account back.
Anyway, cheers.

01-09-2009, 03:07 AM	#1 (permalink)
coolchris Noogle Join Date: Jan 2009 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Hacked Checkout account and Gmail closure Hi all. I just have to vent off about this. OK on 29 December 2008 someone compromised my Checkout account and as a result my Gmail account was suspended. After finally finding the right form to fill in to try and get back my Gmail account, I find that all the answers I gave are still not enough for them to verify me as the original account holder. I cannot remember every minute detail, but they seem not to budge on this. Contacted Checkout team again about this and all they do is just regurgitate the same old security bull as before. Are they robots? I am going round in circles and bloody Bananas with this. After all it was THEIR lack of security that let this ahole compromise my checkout account in the first place and now I just cannot get anywhere with these jokers. Anyone else had a similar dealing and if so..did you actually resolve this? Phew..thanks for reading.

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01-09-2009, 07:32 AM	#2 (permalink)
Honest Bob Googler Join Date: Jan 2009 Location: Bottisham, Cambridgeshire, East Anglia, England, The UK, Europe, Planet Earth, The Milky way. LOL. Posts: 68 Thanks: 0 Thanked 1 Time in 1 Post	Ummm... make a new google account? Sorry if this is not helpful but it's all I can think of right now. I'll reply again if I think of anything useful.

01-09-2009, 07:46 AM	#3 (permalink)
coolchris Noogle Join Date: Jan 2009 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	Hi mate. Well after threatening em to go public on the shocking way they go about treating people in my position, they got their ass in gear and have now reinstated my account. It was not a case of opening a new account as I have emails going back years archived...my software serials and all that stuff, so I needed this account back. Anyway, cheers.

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