Google directory listing failures (system failures)

[surfinglight]

Hello,

Although my site has been consistently listed in
DMOZ.org for quite a while, it has been consistently disappearing from the same directory category path in Google.

This was intermittently happened previously.
After my several problem reports, they eliminated my site from the listing and it does not appear from the listing any more.

When I try a google directory search of my site, I can see that it shows as listed under correct category but cannot find it from the directory listing. I have reported this problem to google so many times, and the enclosed email copy at the bottom is what I recevie every time I send a problem report.

I even found a duplicated site listings and reported to both DMoz.org and google a while ago, but the reaction from DMoz.org was almost instant and the duplicated site was removed instantly while google doesn't even bother with it. I reported several times but the kind of reply I received was system generated emails.

Does anyone know how I can deliver a message to Google so that the problem can be fixed? Any email contact? I contacted "help@google.com].

Your help on this matter would be greatly appreciated.


--Google replied to me as follows: -------------
Thank you for your reply. We understand your concern, but we don't have an
estimate regarding if or when this will be fixed. We're working with the ODP, and we appreciate your continued patience. We're sorry that we can't
be of more immediate assistance in this matter.

Regards,
The Google Team
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