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Unable to view toolbar after install using Windows 2000

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sharjohn
Noogle
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Joined: 21 Feb 2006

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PostPosted: Tue Feb 21, 2006 3:48 pm    Post subject: Unable to view toolbar after install using Windows 2000 Reply with quote
I have used the toolbar before on this same machine, then after an update for one of my programs, it is now impossible to view the toolbar.  Add-Remove shows it installed.  When I remove it and reinstall it, I get a page that says that the toolbar has been install and a red curved arrow showing me where it should be.  I have shut down TrendMIcro PC-cillian, Counterspy, SpySweeper and Zone Alarm Pro 6.0 and still no luck.  I have allowed Active X and scripting.  I have checked and unchecked where it says lock toolbars when you right click on a toolbar.  I can see Google Toolbar showing in that same dialogue box so I have checked and unchecked that with no resolution.  I have added www.google.com and http://toolbar.google.com to safe sites. I have also resized the toolbars in case it is hiding somewhere.
 
Any other troubleshooting suggestions.  I am using Win 2K fully patched. I use Internet Explorer 6.x.   I have scanned for virus's worms, rootkits, etc.
 
Thanks for any suggestions
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mondine
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PostPosted: Tue Feb 21, 2006 4:44 pm    Post subject: Reply with quote
I guess the logical question would be: what program did you update, at the time the toolbar went missing?
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sharjohn
Noogle
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PostPosted: Tue Feb 21, 2006 7:41 pm    Post subject: Reply with quote
You know, I usually go through most of my programs at the same time looking for updates, so to be honest, I can not say which one may have caused it.  But I just now thought of something else, I have Microsoft updates available, but now I can not install them either.  Is this a scripting problem or some other control this might be prevented from running due to a security issue? 
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mondine
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PostPosted: Tue Feb 21, 2006 7:56 pm    Post subject: Reply with quote
Hehe. This is the reason I do updates one at a time. Smile
Anyway, I'd worry about the Microsoft updates, first.

What I'd do, is uninstall the toolbar, reboot, and run a registry cleaner.
Then , I'd go to Windows Update and try, one at a time, any service pack/ critical updates, first. See if that goes anywhere.
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